http://valuebasedsalesblog.comQuick BlogcastTue, 14 Oct 2008 00:09:55 GMThttp://valuebasedsalesblog.com/2007/09/21/caught-in-a-tug-of-war-what-do-you-do-when-the-customer-puts-you-in-the-middle-of-their-own-internal-power-struggles.aspx#comment-1281057Jeff KoserSometimes tug-of-war questions seem hard because we don't like the answers. The answer to this one really is simple. Do what is best for the customer's business. If it is best to let this decision go through, allow it to go through. If you involvement is best for "their" business then get involved. Trying to keep everyone happy will result in failure - yours!http://valuebasedsalesblog.com/2007/09/21/caught-in-a-tug-of-war-what-do-you-do-when-the-customer-puts-you-in-the-middle-of-their-own-internal-power-struggles.aspx#comment-1281057Thu, 14 Aug 2008 13:59:11 GMThttp://valuebasedsalesblog.com/2007/09/21/caught-in-a-tug-of-war-what-do-you-do-when-the-customer-puts-you-in-the-middle-of-their-own-internal-power-struggles.aspx#comment-782786Linda LovettVery interesting and helpful blog. Pleased to meet you.http://valuebasedsalesblog.com/2007/09/21/caught-in-a-tug-of-war-what-do-you-do-when-the-customer-puts-you-in-the-middle-of-their-own-internal-power-struggles.aspx#comment-782786Wed, 23 Jan 2008 11:59:10 GMThttp://valuebasedsalesblog.com/2007/09/07/why-do-your-customers-buy-from-you.aspx#comment-554170ChrisThat is a great point Fred. It is inevitable that you will loose a customer eventually. Knowing as much as possible about why they buy from you will just keep them around longer.http://valuebasedsalesblog.com/2007/09/07/why-do-your-customers-buy-from-you.aspx#comment-554170Thu, 20 Sep 2007 05:47:21 GMThttp://valuebasedsalesblog.com/2007/09/07/why-do-your-customers-buy-from-you.aspx#comment-537756Fred NixEveryday you do business with someone is one more day CLOSER to the day that you will NOT do business with this customer. It is important to know why they buy so you can attempt to prolong the relationship as long as it is profitable. Fredhttp://valuebasedsalesblog.com/2007/09/07/why-do-your-customers-buy-from-you.aspx#comment-537756Tue, 11 Sep 2007 05:49:33 GMThttp://valuebasedsalesblog.com/2007/09/07/how-can-you-provide-value-from-the-first-meeting.aspx#comment-537753Fred NixIndeed Chris, in presales (like me) nothing is more irritating than a sales rep who is afraid to ask the hard questions or is not prepared for the meeting! If the sales person wont or cant ask the hard questions, then they are not really a sales person but an order taker. Fredhttp://valuebasedsalesblog.com/2007/09/07/how-can-you-provide-value-from-the-first-meeting.aspx#comment-537753Tue, 11 Sep 2007 05:46:49 GMT